Jurakuen

Privacy Policy

Jurakuen

Enacted: September 5, 2025
Last Updated: September 5, 2025

1. Basic Policy

Jurakuen (hereinafter referred to as "the Company") fully recognizes its social responsibility for protecting customers' personal information and will collect and use personal information within the scope necessary for the smooth operation of services provided on this website, taking appropriate measures for its protection.

The Company complies with laws and regulations regarding personal information protection, including the Personal Information Protection Act, and other standards, and implements appropriate handling of personal information.

2. Definition of Personal Information

Personal information refers to "personal information" as defined in the Personal Information Protection Act, which is information about living individuals that can identify specific individuals through names, dates of birth, addresses, telephone numbers, contact information, and other descriptions contained in such information.

3. Collection of Personal Information

The Company may collect personal information in the following cases:

  • When entering information in inquiry forms
  • When purchasing or ordering products
  • When participating in campaigns or events

4. Purpose of Use of Personal Information

The Company uses personal information for the following purposes:

  • Product shipping and billing
  • Responding to customer inquiries
  • Newsletter distribution
  • Campaign and event notifications
  • Creating statistical materials for product development and service improvement
  • Providing other information deemed beneficial to customers

5. Third-Party Provision of Personal Information

The Company will not provide personal information to third parties without prior consent from customers, except in the following cases:

  • When required by law
  • When necessary to protect life, physical safety, or property
  • When particularly necessary for improving public health or promoting the sound development of children
  • When cooperation is necessary for national agencies, local governments, or their commissioned parties to perform duties prescribed by law

6. Disclosure, Correction, and Deletion of Personal Information

When customers request disclosure, correction, deletion, etc. of their personal information, we will respond after confirming their identity. Please contact our inquiry desk.

7. About Cookies

Our website may use cookies to provide better services to customers. If you do not wish to use cookies, you can disable them in your browser settings.

8. Management of Personal Information

The Company takes necessary and appropriate measures for the secure management of personal information to prevent leakage, loss, or damage. We also provide necessary and appropriate supervision to employees and contractors who handle personal information.

9. Changes to Privacy Policy

The Company may change this Privacy Policy as necessary. The revised Privacy Policy will take effect from the time it is posted on the Company's website.

10. Inquiry Desk

Jurakuen

〒417-0812 485-2 Sakai, Fuji City, Shizuoka Prefecture
TEL: 0545-34-0614
Business Hours: Weekdays 10:00-18:00 (Excluding weekends and holidays)

Jurakuen